INDUSTRIES · GOVERNMENT
Use AI in government with departmental policies, guidance and procedures. Set knowledge permissions and review access records.
What's the current guidance on planning appeals?
The policy library identifies the current planning-appeal guidance and owner. The answer links to the relevant section. 1
Guidance
What changed in the housing guidance this year?
The policy history records the revised eligibility wording and implementation date. Both versions are linked. 1
Policy changes
Can staff outside the case team retrieve restricted case files?
Public guidance is available to staff. Restricted case files remain with the authorized case team. 1
Case files withheld
What does the access record show about a request?
The access record identifies the requester, time and sources touched. Case document text is excluded. 1
The access record
Your policy teams and caseworkers share answers with sources.
Policy teams
What's the current guidance on planning appeals?
On request
Who owns the current planning-appeal guidance?
Before deciding
Source answer: The policy library identifies the current planning-appeal guidance and owner. The answer links to the relevant section.
Sources: Guidance (Google Drive); Marlow Collective · Supporting notes (Notion).
Caseworkers
What changed in the housing guidance this year?
Weekly
When did the revised eligibility wording take effect?
Before deciding
Source answer: The policy history records the revised eligibility wording and implementation date. Both versions are linked.
Sources: Policy changes (Notion); Marlow Collective · Supporting notes (Google Drive).
IT
Can staff outside the case team retrieve restricted case files?
On request
Which public guidance can staff read without restricted case files?
Before deciding
Source answer: Public guidance is available to staff. Restricted case files remain with the authorized case team.
Sources: Case files withheld (Google Drive); Marlow Collective · Supporting notes (Notion).
Local government
What does the access record show about a request?
Weekly
Which requester, time and source references appear without case text?
Before deciding
Source answer: The access record identifies the requester, time and sources touched. Case document text is excluded.
Sources: The access record (Notion); Marlow Collective · Supporting notes (Google Drive).
Policy teams
Where are the current instructions and owner for this administrative task?
On request
Who owns the current instructions for this administrative task?
Before deciding
Source answer: The procedure index connects each administrative task to its current instructions and owner.
Sources: Procedures (Google Drive); Marlow Collective · Supporting notes (Notion).
Caseworkers
Where should new staff find departmental procedures and contacts?
Weekly
Which departmental procedures and contacts should new colleagues start with?
Before deciding
Source answer: The staff handbook links departmental guidance, working procedures and contacts. New colleagues ask the same maintained sources.
Sources: Staff onboarding (Notion); Marlow Collective · Supporting notes (Google Drive).
Search the policy library for current planning-appeal guidance, its owner and the relevant section.
Find the current guidance and owner in the policy library, with the answer linking the relevant section.
Compare the housing-guidance versions and policy history to reconstruct this year’s change.
Find revised eligibility wording and the implementation date in the policy history, with both versions linked.
Check access to public guidance separately from restricted case files.
Use the public guidance available to staff while restricted case files remain with the authorized case team.
Collect requester, time and source references before reviewing access without case-document text.
Find the requester, time and sources touched in the access record while case-document text stays excluded.
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FAQ
The policy library identifies the current planning-appeal guidance and owner. The answer links to the relevant section. Ask follow-ups in the same conversation and open each citation to check the surrounding detail, then share the source with colleagues who can access the same collection.
The policy history records the revised eligibility wording and implementation date. Both versions are linked. Connect the relevant Drive folder or Notion pages, or upload documents, then follow citations to their original passages from the AI tools your colleagues already use.
Connect Google Drive, Notion and document uploads; Claude, Cursor and Codex ask your company knowledge through HeyBrain MCP. Keep decisions and references available where your team works. HeyBrain supplies knowledge; agents use their own tools for actions requested by the user.
People and agents receive answers from sources they can open. Workspace rules restrict the audience; each agent has its own key and scope. Administrators review requesters, times and source references in activity records alongside workspace membership and source access rules.
Connect your team’s current brief, decision notes and working guide, invite the people who need them and ask a familiar question. Open its source citations before expanding the collection. Align workspace membership and individual agent scopes with each team’s responsibilities.
HeyBrain sends only the context a task needs instead of repeatedly passing whole documents to your AI tool. Use the context calculator to compare the amount you send and your input price. Your team shares the same connected knowledge across tools, so every new conversation can start with the relevant passages and their sources.
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