SOLUTIONS · IT AND SECURITY TEAMS
Use AI for cybersecurity to inspect knowledge access, agent scopes and activity records. Bring concrete answers into your security review.
What's our runbook for a lost laptop?
The device runbook identifies the IT owner and reporting route. The access checklist covers the affected accounts. 1
Runbooks
Which agents can read finance?
The agent registry lists the finance assistant and its permitted collection. General support keys cannot read finance documents. 1
Agent keys and scope
Which people and agents accessed which sources, and when?
The access record identifies people and agents, request times and sources touched. Review the associated key scope and workspace access. 1
The access record
How do I end one agent’s knowledge access?
Revoke the agent's key to end its knowledge access. Other agents keep their own keys and scopes. 1
Revoke an agent
Your IT managers and security engineers share answers with sources.
IT managers
What's our runbook for a lost laptop?
On request
Who owns the device-reporting route and affected-account checklist?
Before deciding
Source answer: The device runbook identifies the IT owner and reporting route. The access checklist covers the affected accounts.
Sources: Runbooks (Google Drive); Tern House · Supporting notes (Notion).
Security engineers
Which agents can read finance?
Weekly
Which collection can the finance assistant read that general support keys cannot?
Before deciding
Source answer: The agent registry lists the finance assistant and its permitted collection. General support keys cannot read finance documents.
Sources: Agent keys and scope (Notion); Tern House · Supporting notes (Google Drive).
CISOs
Which people and agents accessed which sources, and when?
On request
Which key scope and workspace rules apply to this recorded request?
Before deciding
Source answer: The access record identifies people and agents, request times and sources touched. Review the associated key scope and workspace access.
Sources: The access record (Google Drive); Tern House · Supporting notes (Notion).
MSPs
How do I end one agent’s knowledge access?
Weekly
How do we verify knowledge access ends for the revoked key without changing other agents?
Before deciding
Source answer: Revoke the agent's key to end its knowledge access. Other agents keep their own keys and scopes.
Sources: Revoke an agent (Notion); Tern House · Supporting notes (Google Drive).
IT managers
Which client workspace should I use to investigate this request?
On request
Which client workspace and agent identity belong to this request?
Before deciding
Source answer: Keep each client's knowledge and agent identities separate. Select the client workspace before investigating a request.
Selected for this question: Tern House. Each scope keeps its resources together.
Answer from Tern House, linked to the source.
Sources: One HeyBrain per client for MSPs (Google Drive); Tern House · Supporting notes (Notion).
Security engineers
How do I reset MFA?
Weekly
Who is authorized to handle the MFA recovery procedure?
Before deciding
Source answer: The identity guide links the MFA recovery procedure and authorized support owner. The answer retains that source.
Sources: Helpdesk answers (Notion); Tern House · Supporting notes (Google Drive).
Search the device runbook and access checklist to work out whom to notify about a lost laptop and which accounts are affected.
Find the IT owner and reporting route in the device runbook, with affected accounts covered by the access checklist.
Compare agent-registry entries and collection permissions to identify which agent can read finance.
Find the finance assistant and its permitted collection while general support keys remain unable to read finance documents.
Collect requester, time and source details before checking the associated key scope and workspace access.
Find the people and agents, request times and sources touched in the access record, then review their key scope and workspace access.
Check which agent key to revoke and how the other agents are scoped before ending one agent’s access.
Revoke that agent’s key to end its knowledge access while other agents keep their own keys and scopes.
ONE CONNECTED BRAIN
Bring Google Drive, Notion and your uploads into one cited answer.
FOLLOW THE SOURCE
Open the citation. Read the original wording and surrounding detail.
PERMISSIONS IN EVERY ANSWER
Same question, different permissions. Review the request and sources in the access record.
Answers respect source access.
Set its scope. Revoke its key.
Review requesters, sources and access decisions.
Check provider data use and retention.
Connect your model to governed knowledge.
Review data handling, providers and international transfers.
Read the privacy policyLESS CONTEXT. LOWER COST.
HeyBrain sends only the context a task needs.
FAQ
The device runbook identifies the IT owner and reporting route. The access checklist covers the affected accounts. Ask follow-ups in the same conversation and open each citation to check the surrounding detail, then share the source with colleagues who can access the same collection.
The agent registry lists the finance assistant and its permitted collection. General support keys cannot read finance documents. Connect the relevant Drive folder or Notion pages, or upload documents, then follow citations to their original passages from the AI tools your colleagues already use.
Connect Google Drive, Notion and document uploads; Claude, Cursor and Codex ask your company knowledge through HeyBrain MCP. Keep decisions and references available where your team works. HeyBrain supplies knowledge; agents use their own tools for actions requested by the user.
People and agents receive answers from sources they can open. Workspace rules restrict the audience; each agent has its own key and scope. Administrators review requesters, times and source references in activity records alongside workspace membership and source access rules.
Connect your team’s current brief, decision notes and working guide, invite the people who need them and ask a familiar question. Open its source citations before expanding the collection. Align workspace membership and individual agent scopes with each team’s responsibilities.
HeyBrain sends only the context a task needs instead of repeatedly passing whole documents to your AI tool. Use the context calculator to compare the amount you send and your input price. Your team shares the same connected knowledge across tools, so every new conversation can start with the relevant passages and their sources.
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