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INDUSTRIES · LOGISTICS AND SUPPLY CHAIN

AI for supply chain and logistics, with every contract and SOP answerable

Use AI for supply chain teams with carrier contracts, supplier terms and exception procedures. Find the documented response when shipments change.

  • Carrier terms.
  • Ask from Claude, Cursor or Codex.
  • Keep private knowledge private.

Built for Logistics operations, Procurement, Warehouse, Customer service

What are the demurrage terms with our Rotterdam carrier?

The carrier agreement contains the demurrage terms and notice requirements. The contract register identifies the current version. 1

Rotterdam carrier agreement and contract register

When the shipment is late, the answer isn't.

Your logistics operations and procurement share answers with sources.

  • Procurement

    Carrier terms

    • What are the demurrage terms with our Rotterdam carrier?

      On request

    • Which agreement version sets the notice requirements?

      Before deciding

    Source answer: The carrier agreement contains the demurrage terms and notice requirements. The contract register identifies the current version.

    Demurrage and notice
    Read the terms in the carrier agreement
    Current version
    Identified in the contract register

    Sources: Rotterdam carrier agreement and contract register (Google Drive); Pine Collective · Supporting notes (Notion).

    Reads from
    • Google Drive
    • Notion
  • Warehouse

    Inbound exceptions

    • What's the procedure for a damaged inbound pallet?

      Weekly

    • Who are the named warehouse and carrier contacts?

      Before deciding

    Source answer: The inbound SOP sets the damage-reporting and escalation route. The source names the warehouse and carrier contacts.

    Damage report
    Reporting and escalation route in the inbound SOP
    Warehouse and carrier
    Named contacts in the same source

    Sources: Inbound damage SOP (Notion); Pine Collective · Supporting notes (Google Drive).

    Reads from
    • Notion
    • Google Drive
  • Procurement

    Approved suppliers

    • Who's approved for cold chain?

      On request

    • Who owns the supplier review, and where are the supporting terms?

      Before deciding

    Source answer: The procurement register identifies approved cold-chain suppliers and review owners. The supplier file holds the supporting terms.

    Approved suppliers
    Listed in the cold-chain procurement register
    Review owner
    Named against the supplier record
    Supporting terms
    Read the linked supplier file

    Sources: Cold-chain procurement register and supplier file (Google Drive); Pine Collective · Supporting notes (Notion).

    Reads from
    • Google Drive
    • Notion
  • Warehouse

    Keep carrier rates with procurement

    • Which procedures can the warehouse team read?

      Weekly

    • Which carrier rates stay with procurement?

      Before deciding

    Source answer: Warehouse procedures are available to operations. Carrier rate cards remain restricted to procurement.

    Warehouse operations
    Warehouse procedures
    Procurement only
    Carrier rate cards

    Sources: Warehouse and carrier rate access rules (Notion); Pine Collective · Supporting notes (Google Drive).

    Reads from
    • Notion
    • Google Drive
  • Logistics operations

    Carrier performance notes

    • Which late-delivery patterns did the carrier review record?

      On request

    • What follow-up actions did we agree?

      Before deciding

    Source answer: The carrier review notes record late-delivery patterns and agreed follow-up actions. The service report supplies the figures.

    Late-delivery patterns
    Recorded in the carrier review notes
    Agreed follow-up
    Actions recorded in the same review
    Supporting figures
    Open the service report for the figures

    Sources: Carrier review notes and service report (Google Drive); Pine Collective · Supporting notes (Notion).

    Reads from
    • Google Drive
    • Notion
  • Customer service

    Customer delay messages from the SOP

    • What customer-update sequence does the delay SOP require?

      Weekly

    • Who owns the customer update before we draft it?

      Before deciding

    Source answer: The delay SOP provides the customer-update sequence and responsible owner. Your AI tool can draft a message from that context.

    Update sequence
    Read the sequence in the delay SOP
    Responsible owner
    Named in the same SOP
    Drafting context
    Your AI tool can draft from the sourced context
    • Delay question
    • Carrier SOP cited
    • Drafts the requested message in its own tools

    Sources: Customer delay SOP (Notion); Pine Collective · Supporting notes (Google Drive).

    Reads from
    • Notion
    • Google Drive

Less searching. More shared context.

Without HeyBrain

With HeyBrain

Search the carrier agreement and contract register to check the Rotterdam demurrage terms and version.

Find demurrage terms and notice requirements in the carrier agreement, with the contract register identifying the current version.

Read the inbound SOP to collect the damaged-pallet reporting route, escalation and contacts.

Find the damage-reporting and escalation route, with warehouse and carrier contacts named in the source.

Search the procurement register and supplier files for approved cold-chain suppliers and review owners.

Find approved suppliers and review owners in the procurement register, with supporting terms in the supplier file.

Check warehouse-operations procedure access separately from carrier rate cards.

Use the warehouse procedures available to operations while carrier rate cards remain restricted to procurement.

ONE CONNECTED BRAIN

One question, across your tools

Bring Google Drive, Notion and your uploads into one cited answer.

Question
What are the demurrage terms with our Rotterdam carrier?
Answer
The carrier agreement contains the demurrage terms and notice requirements. The contract register identifies the current version. (Source 1)
  • Source 1: Rotterdam carrier agreement and contract register (Google Drive)
  • Additional source: Inbound damage SOP (Notion)
  • Additional source: Cold-chain procurement register and supplier file (Google Drive)

FOLLOW THE SOURCE

Review the evidence behind an answer

Open the citation. Read the original wording and surrounding detail.

Answer
The inbound SOP sets the damage-reporting and escalation route. The source names the warehouse and carrier contacts. (Source 1)
Cited excerpt from Inbound damage SOP (Notion)
The inbound SOP sets the damage-reporting and escalation route. The source names the warehouse and carrier contacts.
  • Source 1: Inbound damage SOP (Notion)
  • Source 2: Rotterdam carrier agreement and contract register (Google Drive)

PERMISSIONS IN EVERY ANSWER

Share the context. Keep the boundaries.

Same question, different permissions. Review the request and sources in the access record.

Question
How should we handle this shipment delay?
Answer for Mateo Okafor (Procurement lead)
Exception procedure and delivery terms available. Carrier rate: $780 per container.
Answer for Amara Chen (Warehouse teammate)
Exception procedure and delivery terms available. Restricted section withheld.
Section withheld from Amara Chen
CARRIER RATES · PROCUREMENT ONLY
Access record
14:02 · Amara Chen · Source access checked · 1 SECTION WITHHELD · RECORDED

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FAQ

Questions logistics teams ask

  • What are the demurrage terms with our Rotterdam carrier?

    The carrier agreement contains the demurrage terms and notice requirements. The contract register identifies the current version. Ask follow-ups in the same conversation and open each citation to check the surrounding detail, then share the source with colleagues who can access the same collection.

  • What's the procedure for a damaged inbound pallet?

    The inbound SOP sets the damage-reporting and escalation route. The source names the warehouse and carrier contacts. Connect the relevant Drive folder or Notion pages, or upload documents, then follow citations to their original passages from the AI tools your colleagues already use.

  • Which sources and AI tools can we use?

    Connect Google Drive, Notion and document uploads; Claude, Cursor and Codex ask your company knowledge through HeyBrain MCP. Keep decisions and references available where your team works. HeyBrain supplies knowledge; agents use their own tools for actions requested by the user.

  • How does HeyBrain keep private knowledge private?

    People and agents receive answers from sources they can open. Workspace rules restrict the audience; each agent has its own key and scope. Administrators review requesters, times and source references in activity records alongside workspace membership and source access rules.

  • How do we get the team started?

    Connect your team’s current brief, decision notes and working guide, invite the people who need them and ask a familiar question. Open its source citations before expanding the collection. Align workspace membership and individual agent scopes with each team’s responsibilities.

  • How does HeyBrain reduce AI token cost?

    HeyBrain sends only the context a task needs instead of repeatedly passing whole documents to your AI tool. Use the context calculator to compare the amount you send and your input price. Your team shares the same connected knowledge across tools, so every new conversation can start with the relevant passages and their sources.

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